Reviews

Confessions of a Call Center Gal by Lisa Lim

christineyen's review against another edition

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3.0

total fluff. an accidental kindle buy on amazon, vaguely enjoyable, entirely fluffy chick lit.

kgnorris's review against another edition

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2.0

Meh. Saw this on one of those "best books to read" or whatever lists. Maybe it's better if you've worked in a call center, but I ended up skipping some at the end because it got repetitive.

kaleys23's review against another edition

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3.0

Really enjoyed this. Stay tuned for a more complete review!

wulfwyn's review against another edition

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5.0

Maddy and her friend Karsynn get jobs in a call center. They did not set out to be one of those annoying people who you rarely understand and who aren't very helpful. They just needed a job. Maddy takes us from training to floor in a snarky fun way. Along the way we meet her coworkers , who are from different cultures, which provides more entertainment. We also get to peek inside Maddy and Kars private lives. We are privy to some of the calls which range from hilarious to heartbreaking. We learn about supervisor and Q&A who have no other goal than call turnover and selling of some product regardless of what is happening during the call. We learn about the stress that is placed on the call center employees and we hear the fun. I was entertained and was laughing out loud throughout the book.
Author Lisa Lim has managed to change my perception of call center employees somewhat. I believe I may be kinder to the next ones I deal with, unless they have that annoying automated system that they force me to go through first. Then all bets are off and I am cranky.

* I received this book for review by the author. No promise of a good review was given. No compensation was offered or received. The opinions expressed are my honest feelings about the book*

familywithbooks's review against another edition

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4.0

Wow this book brought me back to my call center days! I luckily did not have to sell, but everything else came rushing back to me, including never touching that "not ready" button! I'm glad those days are far behind me :)

Great story that was told - highly recommend to all my chick lit loving friends. There's even a nod to the Shopaholic series when Maddy mentions it could be her Denny George scarf moment! Loved it!

matamgirl's review against another edition

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3.0

I'm just going to go ahead and admit that I read this because it was on my Kindle and I was sick and wanted to read something not taxing. Also I had just read a bunch of YA dystopias so I needed something less grim.

This surprised me in a good way. Maddy was a relatable character and her whole struggle with finding a job and then taking the one that she could get certainly hit home. Was it pure fluff? Yes but sometimes one needs pure fluff.

morganmorning's review against another edition

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2.0

Light and fluffy.

wulfwyn's review

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5.0

Maddy and her friend Karsynn get jobs in a call center. They did not set out to be one of those annoying people who you rarely understand and who aren't very helpful. They just needed a job. Maddy takes us from training to floor in a snarky fun way. Along the way we meet her coworkers , who are from different cultures, which provides more entertainment. We also get to peek inside Maddy and Kars private lives. We are privy to some of the calls which range from hilarious to heartbreaking. We learn about supervisor and Q&A who have no other goal than call turnover and selling of some product regardless of what is happening during the call. We learn about the stress that is placed on the call center employees and we hear the fun. I was entertained and was laughing out loud throughout the book.
Author Lisa Lim has managed to change my perception of call center employees somewhat. I believe I may be kinder to the next ones I deal with, unless they have that annoying automated system that they force me to go through first. Then all bets are off and I am cranky.

* I received this book for review by the author. No promise of a good review was given. No compensation was offered or received. The opinions expressed are my honest feelings about the book*

familywithbooks's review

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4.0

Wow this book brought me back to my call center days! I luckily did not have to sell, but everything else came rushing back to me, including never touching that "not ready" button! I'm glad those days are far behind me :)

Great story that was told - highly recommend to all my chick lit loving friends. There's even a nod to the Shopaholic series when Maddy mentions it could be her Denny George scarf moment! Loved it!