Reviews

Automated Customer Service by John Scalzi

quynh23's review

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funny lighthearted fast-paced
  • Plot- or character-driven? Plot
  • Strong character development? No
  • Loveable characters? It's complicated
  • Diverse cast of characters? Yes
  • Flaws of characters a main focus? Yes

3.75

sachabooks's review

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4.0

A very short short story by John Scalzi. You can find it on his blog where you can read the story or listen to his own voice.

Link: https://whatever.scalzi.com/2018/11/19/a-thanksgiving-week-gift-for-you-automated-customer-service/?amp

„What do you mean you’re not willing to electrocute your cat? It’s a cat!“

julia_may's review

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4.0

A pretty funny 12 minute story narrated by the author. I'm pretty sure this has been turned into an animated video...

remocpi's review

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3.0

Relato corto, leído por el autor, que tanto nos identifica con las llamadas a sistemas automáticos en general. Está en https://whatever.scalzi.com/2018/11/19/a-thanksgiving-week-gift-for-you-automated-customer-service/

nataliya_x's review

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4.0

2022: Listened to it again; still funny. Eight minutes well-spent listening to Scalzi read it.
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2021:
“If the Vacuubot Extreme Clean has decided to purge your house of all living things, press three.”
If somehow you managed to be that one person on this planet who’s never wanted to virtually strangle an automated customer service after being asked to press one for the umpteenth time, then this story is definitely not for you. For everyone else — just press 1.
“Now, all you have to do is toss the cat at the Vacuubot Extreme Clean, and while it’s busy zapping the cat, you rush in and turn it off. If you’re willing to do this, press one. If not, press two.”

Well, yes, you *should* call customer service when your household appliance malfunctions. Oh, and sorry about the lasers. And the Taser Defense Mode. Ooops. We apologize for the inconvenience.
“Are you trying to wait us out? We’re an automated response service! We have nothing but time! Press one. Or don’t. We can wait. FOREVER.”

Yeah, stop the profanity. Calm down. Now press 1. Thank you for your purchase.
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Cozy up to your Rumba, just in case. You know it’s planning your demise. It’s the previously unannounced lasers. Press 2 for no.
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4 stars. Followed by the pound sign.
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You can read it (or listen to it, narrated by Scalzi himself) on his website here: https://whatever.scalzi.com/2018/11/19/a-thanksgiving-week-gift-for-you-automated-customer-service/
“What do you mean you’re not willing to electrocute your cat? It’s a cat! It would do the same to you in an instant! Look into its cold, pitiless eyes and tell me it wouldn’t! Press one for obvious agreement, press two if you’ve been duped by this feral interloper in your own home.”

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Also posted on my blog.

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Recommended by: Peter

mvonmalmborg's review

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funny fast-paced

4.0

ell o ell mr thorpe so funny
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