amiller's review

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When he says Making Conversation, Fred Dust doesn't just mean talking with someone, he literally means designing and engineering the conversation with purpose.

This book was a delight to read, which is often hard to say about books meant to teach you something. The author's tone throughout is not overly formal, and sometimes outright conversational (as you might expect). He uses anecdotal examples from his career and life to reinforce the key points. I'll likely be keeping this book handy and rereading it from time to time.