jrobles76's review

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4.0

A great addition to the literature on effective leadership and management. The best line: Treat every interaction as an opportunity to build trust or break it down, and always choose the path that builds trust.

The book outlines what it takes to build a great workplace and then systematically debunks all the excuses that people usually give for why they can't create a great workplace. As the title states there are "no excuses", at least not any legitimate ones.

I took copious notes and look forward to trying to integrate much of this into my own professional life.
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