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Some of the branded content is hokey, but her advice on how to build 
with direct reports is solid.
funny informative reflective
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informative inspiring reflective medium-paced

initial thoughts
cannae believe there's actually more in here than simply "kind and clear, concise and sincere"
definitely things that will be useful to learn from and implement
but i need time to digest first

read this if you're honestly pretty bad at giving any kind of feedback (and if you're potentially even worse at receiving feedback)
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