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Read in hopes to use in my classes. While the information is good I just couldn’t get into the writing style. Didn’t love it but also didn’t hate it. It was okay.
challenging funny informative sad slow-paced

All in all this book was a good read. My only complaint was that at one point there seemed to be more historical background as to why workplace practices are what they are than actual experiences by the author. I think one quick chapter of history would suffice so the rest of the book could recount the author’s first hand experience.

Her work descriptions were so spot on. I really felt I could envision the workplaces. In fact I recently saw a photo of an Amazon distribution center and it matched everything Emily had described. The diversity of her co-workers made for fun reading as did her trials and tribulations working at each job.

I would have given the book 4 stars if it had been less historical and more biographical.
emotional informative inspiring fast-paced

Many interesting details. The painkiller vending machines at Amazon. Sleeping in her car to save rent. The roommate who scrounged antibiotics for an infected tooth. 

The part that impacted me the most was how McDonald's customers would scream insults at her face and demand free condiments and priority service, and she was told to respond politely. She had to swallow her sense of justice, which part of her refused to do. This happens in tech too, in a different guise. 
informative reflective medium-paced

A solid spiritual sequel to Nickel and Dimed, updated for the algorithm age of labor.

There is a really long tangent about a neanderthal woman named Wanda in the middle of the call center section that was more distracting than anything, but other than that I loved this book as an examination of low wage jobs.

People should be forced to read this before being allowed to a) order from amazon, b) call a customer service line and/or c) eat fast food.

nickjagged's review

5.0

Absolutely incendiary.