davemmett's review against another edition

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5.0

This is the first textbook that I’ve finished reading this year; it was assigned for my Interactive Information Design class. What I really like about it is the way it breaks down all the types of documents it discusses (things like content audits, wireframes, personas, all that good stuff) into three layers of information. So you get a good sense of what actually goes into making any of these documents at a basic level, but also at a deeper level if it’s required for your projects.

The other thing that makes this book great is it provides advice on how to present each type of documentation to clients; emphasizing the areas where meetings can get derailed and suggesting strategies for keeping them on track.
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