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In The Age Of The Smart Machine: The Future Of Work And Power by Shoshana Zuboff

teelock's review

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5.0

Zuboff's 1988 book, In the Age of the Smart Machine: The Future of Work and Power, is a study of information technology in the workplace.

Major concepts introduced in this book relate to knowledge, authority, and power in the information workplace. These include the duality of information technology as an informating and an automating technology; the abstraction of work associated with information technology and its related intellectual skill demands; computer-mediated work; the "information panopticon"; information technology as a challenge to managerial authority and command/control; the social construction of technology; the shift from a division of labor to a division of learning; and the inherently collaborative patterns of information work, among others.
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