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emilybmorgan02's review against another edition
4.0
This has some good practical tools to both understand conflict and consider the best moves to make to lean into conflict and work through challenges.
alexandrafields's review against another edition
4.0
Love, love, love the message, philosophy, leadership style of compassionate accountability. Highly recommend this read for leaders of all rank, position, and years of experience.
erikars's review against another edition
informative
medium-paced
3.0
Compassion and accountability are often portrayed as conflicting values. This book makes the case that they are integral to each other. Compassionate accountability allows people and organizations to be successful. Without compassion, an organization will not account for the humanity of its members and burn them out. Without accountability, an organization will be unable to solve challenging problems.
At the heart of the book is the idea that compassion isn't about being nice or about alleviating suffering for others. Rather, it is a commitment to struggling together to solve problems. Compassionate accountability sees others as innately valuable, capable of doing what is needed, and responsible enough to get it done. The opposite of compassionate accountability is drama, the channeling of conflict into wasted energy. Conflict, instead, should be seen as a source of creative energy. When we treat others as valuable, capable, and responsible, then we can approach conflict in a way that leads to better problem solving.
Parts I and II of this book lay out that core model, going into specifics about what these different elements are and giving advice on how to put them into practice. Part III of the book focuses on case studies and debunking myths about compassion.
Overall, I found this book to be useful but padded. Similar content repeats without adding new insight. On a more personal level, this book did not having what I was hoping to get from it. While the premise of the book is that compassion and accountability are equally important, the focus is on teaching the value and practice of compassion. I was hoping for more of a focus on the accountability aspects. E.g., digging deeper into how to bring compassion and accountability together in the hard cases where they feel at odds.
An obvious point of comparison is Radical Candor by Kim Scott. I would say that Radical Candor is the better book, but that Compassionate Accountability's value/capability/responsibility model and the idea that conflict is a source of energy which can be used for either drama and creation are valuable and complementary tools.
Overall, this was a useful book, although, perhaps, one better skimmed than read thoroughly.
At the heart of the book is the idea that compassion isn't about being nice or about alleviating suffering for others. Rather, it is a commitment to struggling together to solve problems. Compassionate accountability sees others as innately valuable, capable of doing what is needed, and responsible enough to get it done. The opposite of compassionate accountability is drama, the channeling of conflict into wasted energy. Conflict, instead, should be seen as a source of creative energy. When we treat others as valuable, capable, and responsible, then we can approach conflict in a way that leads to better problem solving.
Parts I and II of this book lay out that core model, going into specifics about what these different elements are and giving advice on how to put them into practice. Part III of the book focuses on case studies and debunking myths about compassion.
Overall, I found this book to be useful but padded. Similar content repeats without adding new insight. On a more personal level, this book did not having what I was hoping to get from it. While the premise of the book is that compassion and accountability are equally important, the focus is on teaching the value and practice of compassion. I was hoping for more of a focus on the accountability aspects. E.g., digging deeper into how to bring compassion and accountability together in the hard cases where they feel at odds.
An obvious point of comparison is Radical Candor by Kim Scott. I would say that Radical Candor is the better book, but that Compassionate Accountability's value/capability/responsibility model and the idea that conflict is a source of energy which can be used for either drama and creation are valuable and complementary tools.
Overall, this was a useful book, although, perhaps, one better skimmed than read thoroughly.