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Crucial Conversations: Tools for Talking When Stakes are High, Third Edition by Joseph Grenny
jmsweevils's review
5.0
All I can say is, Wow! Recommended by a mentor in an effort to guide me toward effective ways of communicating things that were really scary to confront. This book was a PRESCRIPTION, and a book I should have read years ago. Time and time again, I find myself in patterns where I am too nervous to assert myself. This book spells out what it is to be assertive, how to build relationships and trust while doing so, and also finding compassion to understand yourself and others. 5 stars!
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