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20 reviews for:
Send: Why People Email So Badly and How to Do It Better, Revised Edition
Will Schwalbe, David Shipley
20 reviews for:
Send: Why People Email So Badly and How to Do It Better, Revised Edition
Will Schwalbe, David Shipley
Kinda boring. And I guess email's just not that interesting.
I think everyone should take the time to read a book like this. Most is self-explanatory but reading it, and putting yourself in the receiver's shoes, gives you a better awareness of what you are sending. I will definitely think a bit harder before I hit send next time!
This is actually a very helpful little book. Many of the reviews I have seen slam it for being too obvious. Yes, there is some very simple advice but advice that I--and some folks who communicate with me--need to be reminded of anyway. In addition, there is some really valuable advice on lesser discussed e-mail etiquette issues (e.g. BCC, forwarding, subject line, etc.) Plus, it is mildly amusing. I just wish someone could tell me how to keep my in-box clean.
It sounds like the most boring book on the planet, but it's zippier than the title suggests. I like how the model e-mails are always good for a chuckle:
"From: George W. Bush
To: Saddam Hussein
Please let in the weapons inspectors."
"From: George W. Bush
To: Saddam Hussein
Please let in the weapons inspectors."
Kinda boring. And I guess email's just not that interesting.
One of those advice books where I didn't really learn anything new, but sometimes those are the best kind. They act, instead, as reassurance. Very succinct and practical, with plenty of vivid examples.
Another physical book. I had to read it for work, so it's outside my normal books to read. If you've never sent a business email or if your emails confuse people or if you just want a better understanding of why people send dumb emails or you have meetings that should have been an email.
Anyway, I can see why this is required reading for an entry level job. Otherwise, you have people sending terrible emails.
Anyway, I can see why this is required reading for an entry level job. Otherwise, you have people sending terrible emails.
Read for work. A bit dated, but good content, especially the etiquette considerations for those of us who have to send 800 emails every day.