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Required reading for all email users

Kinda boring. And I guess email's just not that interesting.

I think everyone should take the time to read a book like this. Most is self-explanatory but reading it, and putting yourself in the receiver's shoes, gives you a better awareness of what you are sending. I will definitely think a bit harder before I hit send next time!
khlara's profile picture

khlara's review

4.0

Excellent book on e-mail etiquette with really good examples.

This is actually a very helpful little book. Many of the reviews I have seen slam it for being too obvious. Yes, there is some very simple advice but advice that I--and some folks who communicate with me--need to be reminded of anyway. In addition, there is some really valuable advice on lesser discussed e-mail etiquette issues (e.g. BCC, forwarding, subject line, etc.) Plus, it is mildly amusing. I just wish someone could tell me how to keep my in-box clean.

It sounds like the most boring book on the planet, but it's zippier than the title suggests. I like how the model e-mails are always good for a chuckle:

"From: George W. Bush
To: Saddam Hussein

Please let in the weapons inspectors."

Kinda boring. And I guess email's just not that interesting.

One of those advice books where I didn't really learn anything new, but sometimes those are the best kind. They act, instead, as reassurance. Very succinct and practical, with plenty of vivid examples.

Another physical book. I had to read it for work, so it's outside my normal books to read. If you've never sent a business email or if your emails confuse people or if you just want a better understanding of why people send dumb emails or you have meetings that should have been an email.
Anyway, I can see why this is required reading for an entry level job. Otherwise, you have people sending terrible emails.

Read for work. A bit dated, but good content, especially the etiquette considerations for those of us who have to send 800 emails every day.