Delay, Deny, Defend: Why Insurance Companies Don't Pay Claims and what You Can Do about it by Jay M. Feinman

Delay, Deny, Defend: Why Insurance Companies Don't Pay Claims and what You Can Do about it

Jay M. Feinman

248 pages first pub 2010 (view editions)

nonfiction health history politics challenging informative medium-paced
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How insurance works -- How insurance doesn't work -- Moral hazard, the bottom line, and the origins of delay, deny, defend -- McKinsey redefines the game : claims as a profit center -- Mr. Incredible goes to work : the new, systematic claims proce...

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