The Customer is Always Wrong: The Retail Chronicles by Elaine Viets, Colson Whitehead, Clay Allen, Hollis Gillespie, Stewart Lewis, Wendy Spero, Randall Osborne, Michael Beaumier, Anita Liberty, Jeff Martin, Victor Gischler, Wade Rouse, Catie Lazarus, Timothy Bracy, Gary Mex Glazner, Kevin Smokler, Becky Poole, James Wagner, Richard Cox, Jane Borden, Jim DeRogatis, Neal Pollack

172 pages first pub 2008 (editions)

nonfiction essays memoir reflective medium-paced
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From mom-and-pop general stores to big-box, strip-mall chains, it is impossible to consider the American experience without thinking about the buying-and-selling retail culture: the sales and the stockrooms, the shift managers, and the clock punch...

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