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426 pages • missing pub info (view editions)
ISBN/UID: 9781138789821
Format: Hardcover
Language: English
Publisher: Routledge
Edition Pub Date: 01 February 2015
Description
Customer Relationship Management Third Edition is a much-anticipated update of a bestselling textbook, including substantial revisions to bring its coverage up to date with the very latest in CRM practice. The book introduces the concept of CRM, e...
Community Reviews
Content Warnings
426 pages • missing pub info (view editions)
ISBN/UID: 9781138789821
Format: Hardcover
Language: English
Publisher: Routledge
Edition Pub Date: 01 February 2015
Description
Customer Relationship Management Third Edition is a much-anticipated update of a bestselling textbook, including substantial revisions to bring its coverage up to date with the very latest in CRM practice. The book introduces the concept of CRM, e...
Community Reviews
Content Warnings