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If It Wasn't for the Customers I'd Really Like This Job: Stop Angry, Hostile Customers Cold While Remaining Professional, Stress Free, Efficient and C by Robert Bacal

If It Wasn't for the Customers I'd Really Like This Job: Stop Angry, Hostile Customers Cold While Remaining Professional, Stress Free, Efficient and C

Robert Bacal

190 pages missing pub info (editions)

nonfiction business economics informative medium-paced
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Description

Are you bedeviled by your difficult customer? Are angry or emotional customers taking out their fears and frustrations on you? Do you find yourself "taking home difficult customers" and letting them rent space in your head? Finally, do you want to...

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