The Customer Revolution: How to Thrive when Customers are in Control by Patricia B. Seybold, Jeffrey M. Lewis, Ronni T. Marshak
The Customer Revolution: How to Thrive when Customers are in Control

Patricia B. Seybold, Jeffrey M. Lewis, Ronni T. Marshak

The Customer Revolution: How to Thrive when Customers are in Control

Patricia B. Seybold, Jeffrey M. Lewis, Ronni T. Marshak

416 pages first pub 2001 (editions)

informative medium-paced
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Patricia Seybold's Customers.com was a Wall Street Journal, Business Week, New York Times, and Amazon best-seller. With more than 200,000 copies in print, and translated into 15 languages, it is widely acknowledged as the most successful and most ...

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