Service Design for Business:Practical Guide to Optimizing the Customer Experien by Lavrans Løvlie, Melvin Brand Flu, Ben Reason

Service Design for Business:Practical Guide to Optimizing the Customer Experien

Lavrans Løvlie, Melvin Brand Flu, Ben Reason

208 pages first pub 2015 (editions)

nonfiction business design informative medium-paced
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