Sorry About That: The Language of Public Apology by Edwin L. Battistella, Edwin L. Battistella
Sorry About That: The Language of Public Apology

Edwin L. Battistella, Edwin L. Battistella

Sorry About That: The Language of Public Apology

Edwin L. Battistella, Edwin L. Battistella

missing page info Add in missing page information first pub 2014 (editions)

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People do bad things. They misspeak, mislead, and misbehave. They lie, cheat, steal, and kill. Often, afterward, they apologize. But what makes a successful apology? Why does Joe Biden's 2007 apology for referring to Barack Obama as "articulate an...

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