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![Exceptional Customer Service: Going Beyond Your Good Service to Exceed the Cutomer's Expectation by Lisa Ford](https://assets.thestorygraph.com/assets/placeholder-cover-a3ae92250eb3301e32dc3eabf8d50576c2f047dda89f6ee7cfa9a859cb1fd746.jpg)
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Lisa Ford
216 pages • first pub 2001 (editions)
ISBN/UID: 9781580624589
Format: Paperback
Language: English
Publisher: Adams Media
Publication date: 01 January 2001
Description
Exceptional Customer Service is packed with exercises designed for today's customer service needs. Managers as well as customer service people will find useful and solid advice on how to improve customer service from the inside out. By learning ho...
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![Exceptional Customer Service: Going Beyond Your Good Service to Exceed the Cutomer's Expectation by Lisa Ford](https://assets.thestorygraph.com/assets/placeholder-cover-a3ae92250eb3301e32dc3eabf8d50576c2f047dda89f6ee7cfa9a859cb1fd746.jpg)
—
Lisa Ford
216 pages • first pub 2001 (editions)
ISBN/UID: 9781580624589
Format: Paperback
Language: English
Publisher: Adams Media
Publication date: 01 January 2001
Description
Exceptional Customer Service is packed with exercises designed for today's customer service needs. Managers as well as customer service people will find useful and solid advice on how to improve customer service from the inside out. By learning ho...