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Open Mouth, Remove Foot: How to Talk to Anyone & Say the Right Thing at the Right Time by Customer Service Training Institute, Kimberly Peters

Open Mouth, Remove Foot: How to Talk to Anyone & Say the Right Thing at the Right Time

Customer Service Training

Customer Service Training Institute, Kimberly Peters

204 pages missing pub info (editions)

nonfiction art
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Description

When it comes to communicating with other people, how we deliver our message is often more important than the message itself. The words we use and the way we speak those words often has a profound impact on how our message is received and understo...

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