Fast Break: Creating a Customer-Centric Operating Philosophy for Automotive Service by Jim Roche

Fast Break: Creating a Customer-Centric Operating Philosophy for Automotive Service

Jim Roche

184 pages missing pub info (editions)

nonfiction business economics informative medium-paced
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Description

Fast Break addresses the increasing challenges that today's automotive dealers face. Over a period of decades, dealers developed a transaction/centric mindset. Given that you only have the opportunity to sell a new vehicle every 4-7 years this may...

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