Failure to Communicate: How Conversations Go Wrong and What You Can Do to Right Them by Holly Weeks

Failure to Communicate: How Conversations Go Wrong and What You Can Do to Right Them

Holly Weeks

256 pages first pub 2008 (editions)

nonfiction business informative slow-paced
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Your stomach's churning; you're hyperventilating -- you're in a badly deteriorating conversation at work. Such exchanges, which run the gamut from firing subordinates to parrying verbal attacks from colleagues, are so loaded with anger, confusion,...

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