Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior by Ron McMillan, Kerry Patterson, Al Switzler, Joseph Grenny

Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior

Ron McMillan, Kerry Patterson, Al Switzler, Joseph Grenny

4 hours first pub 2004 (editions) user-added

nonfiction business self help informative slow-paced
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Description

The authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing good behavior.Discover skills to res...

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Community Reviews Summary of 109 reviews

Moods

informative 100%
challenging 40%
reflective 40%
inspiring 20%

Pace

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fast 40%
slow 20%

Average rating

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