Lời từ chối hoàn hảo by William Ury
Lời từ chối hoàn hảo

William Ury

Lời từ chối hoàn hảo

William Ury

257 pages first pub 2007 (editions)

nonfiction business psychology self help informative slow-paced
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Description

This indispensable book gives you a simple three-step method for saying a Positive No. It will show you how to assert and defend your key interests; how to make your No firm and strong; how to resist the other side’s aggression and manipulation; ...

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