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I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisation
—
John Seddon
—
John Seddon
160 pages • first pub 1992 (editions)
ISBN/UID: 9780951973103
Format: Paperback
Language: English
Publisher: Not specified
Publication date: Not specified
informative
reflective
medium-paced
Description
Illustrates many key principles which need to be understood when improving the performance of organisations.
Community Reviews
Content Warnings
I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisation
—
John Seddon
—
John Seddon
160 pages • first pub 1992 (editions)
ISBN/UID: 9780951973103
Format: Paperback
Language: English
Publisher: Not specified
Publication date: Not specified
informative
reflective
medium-paced
Description
Illustrates many key principles which need to be understood when improving the performance of organisations.
Community Reviews
Content Warnings