Customer Experience, Volume 1: What, How and Why Now by Don Peppers

Customer Experience, Volume 1: What, How and Why Now

Don Peppers

250 pages missing pub info (editions)

nonfiction business economics informative medium-paced
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When it comes to customer experience, Don Peppers is one of the world's most respected authorities. Over the last twenty years he and co-author Martha Rogers have written a series of best-selling books on the subject, collectively selling over a m...

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