Exceptional Customer Service: Exceed Customer Expectations to Build LoyaltyBoost Profits by William Perry, Tony Hsieh, David McNair, Lisa Ford

Exceptional Customer Service: Exceed Customer Expectations to Build LoyaltyBoost Profits

William Perry, Tony Hsieh, David McNair, Lisa Ford

224 pages first pub 2009 (editions)

nonfiction business informative medium-paced
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