The Southwest Airlines Way by Jody Hoffer Gittell

The Southwest Airlines Way

Jody Hoffer Gittell

336 pages first pub 1899 (editions)

nonfiction business informative slow-paced
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"If you look at Southwest Airlines, and I admire what they do, they've been the most successful airline in the industry."--Gerard Arpey, CEO, American Airlines"Through extensive research Jody Hoffer Gittell gets to the bottom of what has sustained...

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