The Exchange Strategy for Managing Conflict in Health Care: How to Defuse Emotions and Create Solutions When the Stakes Are High by Steven Dinkin, Lisa Maxwell, Barbara Filner

The Exchange Strategy for Managing Conflict in Health Care: How to Defuse Emotions and Create Solutions When the Stakes Are High

Steven Dinkin, Lisa Maxwell, Barbara Filner

185 pages • missing pub info (view editions)

nonfiction business economics informative medium-paced
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The proven four-step method for improving communicationand managing conflict in any healthcare settingA Doody's Core Title for 2015 The Exchange Strategy for Managing Conflict in Health Care delivers a wealth of strategiesand techniques for struct...

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