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190 pages • missing pub info (editions)
ISBN/UID: 9780471723240
Format: Paperback
Language: English
Publisher: Wiley
Publication date: 23 August 2005
Description
Employee Management and Customer Service in the Retail Industry, by Gary Heil and Chris Thomas, attempts to combine the psychology of dealing with employees and customers with the practical realities of managing a retail business. Organized into t...
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190 pages • missing pub info (editions)
ISBN/UID: 9780471723240
Format: Paperback
Language: English
Publisher: Wiley
Publication date: 23 August 2005
Description
Employee Management and Customer Service in the Retail Industry, by Gary Heil and Chris Thomas, attempts to combine the psychology of dealing with employees and customers with the practical realities of managing a retail business. Organized into t...