Employee Management and Customer Service in the Retail Industry by Chris Thomas, Gary Heil

Employee Management and Customer Service in the Retail Industry

Chris Thomas, Gary Heil

190 pages missing pub info (editions)

nonfiction business economics medium-paced
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Employee Management and Customer Service in the Retail Industry, by Gary Heil and Chris Thomas, attempts to combine the psychology of dealing with employees and customers with the practical realities of managing a retail business. Organized into t...

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