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288 pages • first pub 2021 (editions)
ISBN/UID: 9781647821784
Format: Hardcover
Language: English
Publisher: Harvard Business Review Press
Publication date: 30 November 2021
Description
good profits. This is NPS 3.0 and it puts a new take on the age-old Golden management ideas have spread so far and wide as the Net Promoter System (NPS). of a business should be to enrich the lives of its customers. Why? Because when Winning on Pu...
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Content Warnings
288 pages • first pub 2021 (editions)
ISBN/UID: 9781647821784
Format: Hardcover
Language: English
Publisher: Harvard Business Review Press
Publication date: 30 November 2021
Description
good profits. This is NPS 3.0 and it puts a new take on the age-old Golden management ideas have spread so far and wide as the Net Promoter System (NPS). of a business should be to enrich the lives of its customers. Why? Because when Winning on Pu...
Community Reviews
Content Warnings