Public Transport and Its Users: The Passenger's Perspective in Planning and Customer Care by Hans-Liudger Dienel, Martin Schiefelbusch

Public Transport and Its Users: The Passenger's Perspective in Planning and Customer Care

Hans-Liudger Dienel, Martin Schiefelbusch

missing page info Add in missing page information • first pub 2009 (editions)

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This book is one of the first to examine strategies for the representation of user interests in public transport from a variety of perspectives. The authors review approaches to integrating the passengers' views in the planning process and to prot...

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