Micromessaging by Stephen Young

Micromessaging

Stephen Young

missing page info Add in missing page information first pub 1260 (editions)

informative reflective medium-paced
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Description

Stephen Young, one of the foremost experts on leadership, introduces the concept of micromessages-the gestures, facial expressions, tones of voice, word choices, eye contact, and interactive nuances that can be either debilitating or empowering to...

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