Fans Not Customers: How to create growth companies in a no growth world by Vernon Hill

Fans Not Customers: How to create growth companies in a no growth world

Vernon Hill

256 pages first pub 2008 (editions)

informative fast-paced
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Description

These are tough times for all of us—but it is still possible to defy gravity and create massively successful new ventures, turn-round lumbering giants, and go for growth. The secret lies in not just satisfying customers but in amazing and delighti...

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