Difficult Conversations: How to Discuss What Matters Most by Sheila Heen, Douglas Stone, Bruce Patton

Difficult Conversations: How to Discuss What Matters Most

Sheila Heen, Douglas Stone, Bruce Patton

315 pages first pub 1999 (editions)

nonfiction business self help informative medium-paced
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Description

We've all been there: We know we must talk to a colleague, our boss or event a friend about something we know will be at least uncomfortable and at worst explosive. So we repeatedly mull it over until we can no longer put it off, and then finally ...

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Community Reviews Summary of 718 reviews

Moods

informative 93%
reflective 61%
inspiring 36%
challenging 25%
hopeful 9%
lighthearted 4%
funny 2%
tense 2%

Pace

medium 71%
slow 19%
fast 9%

Average rating

4.02

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