Difficult Conversations: How to Discuss What Matters Most by Douglas Stone, Sheila Heen, Bruce Patton

Difficult Conversations: How to Discuss What Matters Most

Douglas Stone, Sheila Heen, Bruce Patton

315 pages first pub 1999 (editions)

nonfiction business self help informative medium-paced
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We've all been there: We know we must talk to a colleague, our boss or event a friend about something we know will be at least uncomfortable and at worst explosive. So we repeatedly mull it over until we can no longer put it off, and then finally ...

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