Crucial Conversations: Tools for Talking When Stakes are High, Third Edition by Kerry Patterson

Crucial Conversations: Tools for Talking When Stakes are High, Third Edition

Kerry Patterson

304 pages • first pub 2002 (editions)

nonfiction self help slow-paced
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This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever.The book that revolutionized business communications has been updated for today’s communication challeng...

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