PROUD - Achieving Customer Service Excellence: Probably the only Customer Service acronym you will ever need by John Smart

PROUD - Achieving Customer Service Excellence: Probably the only Customer Service acronym you will ever need

John Smart

104 pages missing pub info (editions)

nonfiction business economics informative medium-paced
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'PROUD is to customer service, as SMART is to goal setting, and GROW is to coaching.' Proud is one of the most powerful and emotive words in the English language. What if this powerful word could provide a simple, comprehensive framework to achiev...

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