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288 pages • missing pub info (view editions)
ISBN/UID: 9780593542699
Format: Hardcover
Language: English
Publisher: Not specified
Edition Pub Date: Not specified
Description
In the war for customer acquisition, businesses invest millions of dollars to improve customer experience. They deliver packages faster, churn out new products, and endlessly revamp their UI, often putting greater strain on employees for diminishi...
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288 pages • missing pub info (view editions)
ISBN/UID: 9780593542699
Format: Hardcover
Language: English
Publisher: Not specified
Edition Pub Date: Not specified
Description
In the war for customer acquisition, businesses invest millions of dollars to improve customer experience. They deliver packages faster, churn out new products, and endlessly revamp their UI, often putting greater strain on employees for diminishi...