Patients Come Second: Leading Change by Changing the Way You Lead by Paul Spiegelman
Patients Come Second: Leading Change by Changing the Way You Lead
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Paul Spiegelman
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Patients Come Second: Leading Change by Changing the Way You Lead

Paul Spiegelman with Britt Berrett

208 pages • first pub 2013 (editions)

nonfiction business economics informative slow-paced
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Description

Americans enjoy the finest healthcare delivery system in the world, but most people will tell you that we still have a long way to go. Far too frequently, patients leave the doctor's office or hospital feeling confused, angry, or neglected. Health...

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