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94 pages • first pub 2001 (editions)
ISBN/UID: 9781572234055
Format: Hardcover
Language: English
Publisher: Willow Creek Press
Publication date: 01 September 2001
Description
This text is aimed at managers seeking to establish or improve customer service and customer focus standards. This third edition reflects the changes in tools and technology since the last edition and provides all the information managers need to ...
Community Reviews
Content Warnings
94 pages • first pub 2001 (editions)
ISBN/UID: 9781572234055
Format: Hardcover
Language: English
Publisher: Willow Creek Press
Publication date: 01 September 2001
Description
This text is aimed at managers seeking to establish or improve customer service and customer focus standards. This third edition reflects the changes in tools and technology since the last edition and provides all the information managers need to ...
Community Reviews
Content Warnings