Fans Not Customers by Bob Andelman, Vernon Hill, Vernon Hill

Fans Not Customers

Bob Andelman, Vernon Hill, Vernon Hill

missing page info Add in missing page information first pub 2008 (editions)

informative fast-paced
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Description

These are tough times for all of us—but it is still possible to defy gravity and create massively successful new ventures, turn-round lumbering giants, and go for growth. The secret lies in not just satisfying customers but in amazing and delighti...

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