The Truth about Trust in Business: How to Enrich the Bottom Line, Improve Retention, and Build Valuable Relationships for Success by Vanessa Hall

The Truth about Trust in Business: How to Enrich the Bottom Line, Improve Retention, and Build Valuable Relationships for Success

Vanessa Hall

266 pages • first pub 2009 (editions)

informative medium-paced
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Description

Hall delivers a three-pronged approach to building trust based on assessment of expectations, needs, and promises. With a practical model, compelling insights, real case studies, and easy-to-implement tips, Hall offers readers: knowledge of how t...

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