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76 pages • missing pub info (editions)
ISBN/UID: 9780992057107
Format: Paperback
Language: English
Publisher: Way with Words
Publication date: 24 October 2013
Description
Client relationship management (CRM) results in great service to the client, but it is so much more than service with a smile. Recognizing that CRM needs to be embedded throughout all levels of an organization, Bill Howatt and Tyler Hayden, an int...
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76 pages • missing pub info (editions)
ISBN/UID: 9780992057107
Format: Paperback
Language: English
Publisher: Way with Words
Publication date: 24 October 2013
Description
Client relationship management (CRM) results in great service to the client, but it is so much more than service with a smile. Recognizing that CRM needs to be embedded throughout all levels of an organization, Bill Howatt and Tyler Hayden, an int...