Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success by Richard Adams
Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success

Richard Adams

Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success

Richard Adams

278 pages missing pub info (editions)

nonfiction business economics informative medium-paced
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Description

Practical Customer Success Management is a complete "handbook for CSMs", written by a customer success expert who has coached and trained many hundreds of customer success managers across the globe. The book is aimed at increasing both productivit...

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