Be Our Guest: Perfecting the Art of Customer Service by The Walt Disney Company

Be Our Guest: Perfecting the Art of Customer Service

Disney Institute Book

The Walt Disney Company

5 hours missing pub info (editions) user-added

nonfiction business economics travel lighthearted medium-paced
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Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Disney Institute specializes in helping professionals see new possibilities through concepts not found in the typical workplac...

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