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Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition by Ron McMillan, Kerry Patterson, Al Switzler, Joseph Grenny

Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition

Ron McMillan, Kerry Patterson, Al Switzler, Joseph Grenny

272 pages • first pub 2001 (editions)

nonfiction business self help informative inspiring reflective medium-paced
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