Take a photo of a barcode or cover
150 pages • first pub 2001 (view editions)
ISBN/UID: 9780749447519
Format: Paperback
Language: English
Publisher: Kogan Page
Edition Pub Date: Not specified
Description
Working with difficult people is always a challenge, but it's possible to defuse tense situations through an understanding of aggressive behavior. Roy Lilley provides practical ways to recognize the different types of difficult people, resolve dis...
Community Reviews
Content Warnings
150 pages • first pub 2001 (view editions)
ISBN/UID: 9780749447519
Format: Paperback
Language: English
Publisher: Kogan Page
Edition Pub Date: Not specified
Description
Working with difficult people is always a challenge, but it's possible to defuse tense situations through an understanding of aggressive behavior. Roy Lilley provides practical ways to recognize the different types of difficult people, resolve dis...
Community Reviews
Content Warnings