Getting Past No: Negotiating in Difficult Situations by William Ury

Getting Past No: Negotiating in Difficult Situations

William Ury

189 pages first pub 1991 (editions)

nonfiction business psychology informative medium-paced
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We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker? In Getting Past No, William Ury of Harvard Law School's Program...

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