Quality in the Veterans Health Administration: Lessons from the People Who Changed the System by Judith A. Lerner, R. W. Thomale Jr., Richard R. Lussier, Larry Malby, Galen L. Barbour
Quality in the Veterans Health Administration: Lessons from the People Who Changed the System
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Judith A. Lerner, R. W. Thomale Jr., Richard R. Lussier, Larry Malby, Galen L. Barbour
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Quality in the Veterans Health Administration: Lessons from the People Who Changed the System

Judith A. Lerner, R. W. Thomale Jr., Richard R. Lussier, Larry Malby, Galen L. Barbour

336 pages • first pub 1996 (editions)

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Transforming the VHA ?Courage, compassion, insight, and success--the story behind and about pivotal changes in one of America's great health care systems. Every potential patient (and that's all of us) should understand the issues that Galen Barbo...

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