Rethinking Public Service Delivery: Managing with External Providers by John Alford, Janine O'Flynn

Rethinking Public Service Delivery: Managing with External Providers

Public Management and Leadership

John Alford, Janine O'Flynn

312 pages • missing pub info (view editions)

nonfiction politics medium-paced
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Winner of the 2014 Academy of Management Public-Nonprofit (PNP) Division Best Book Award Many public services today are delivered by external service providers such as private firms and voluntary organizations. These new ways of working - includi...

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